The once off admin fee to get started is R5, 000.00 incl VAT and this covers the certificate of compliance and the document initiation fee.

Yes, you can cancel the agreement at any time, on 20 days’ notice, in terms of the Consumer Protection Act.

If you do cancel before the end of the agreed rental term, then please note that you shall be liable to pay Coretech: All arrears on the account, if any; The outstanding capital on the agreement, being the Net Present Value of the remaining rentals until the end of the agreed term; and 90 days’ interest on the capital outstanding. Please refer to clause 4.6 of the contract

Yes. Please contact the Coretech support team if you’d like to do this. Please let us know if you would like to take ownership of the solar solution on payment of the amounts detailed in point 9.a to 9.c above. We will then put the amounts owing on an invoice for you. Please note that this option is only available if you are not in breach of your contract.

You may request to add the outstanding rentals to the selling price of the property and the new owner will simply inherit the solution with the property; or The buyer of the property may, subject to our credit team’s assessment, request to take over of the agreement. If this is approved, then your agreement will simultaneously cancel on our signature of the agreement in the property buyer’s name.

You are. The cheapest way to insure the solution is to add it onto your building insurance.

Yes, they are. This means that if the Prime or VAT rate goes up then your rentals will go up. In the same breath, if the Prime or VAT rate goes down the rentals will go down. Please refer to clause 5.11 of the contract.

You’ll need to notify the Coretech support team as soon as possible. If the defect is covered by the warranty, we will replace the defective component and claim under the warranty.

You have the following options at the end of the term: We will make an undertaking to offer you ownership of the system after the end of the period, you may elect to accept this offer. We will then invoice you for the amount equivalent to 1 rental payment and on payment ownership of the solution will be transferred to you. This will be a separate contract of sale. You can upgrade your System, and continue to rent; or You can cancel the contract and we will come and collect the System.

Yes, The contract is Rent to Own. After the Rental period the system becomes yours.

Yes, you are able to add-on or upgrade at any time. Please contact the Coretech support team if you’d like to enquire about an add-on or upgrade.

The application link is below and will only take you a few minutes to complete: Individual – Solar Application Once we have received your application our credit team will make a decision based on your credit score and any additional documents they require. We generally need (maximum) 2 business days to confirm the outcome of your application.

For induvial applications, we will always need: A copy of your ID; Your utility bill if you own the property or your landlord details if you don’t; and A bank confirmation letter of the account in your name to be debited. Our credit team will also generally require 3 months’ pay slips and 3 months of bank statements. The document requirements for businesses vary and your account manager will let you know what the credit team requires to process your business’s application.

This depends on your credit score and other factors that the credit team takes into account such as, your existing debt levels and usage thereof as well as how you conduct your historical and existing accounts held on credit. If you have a judgment or a blacklisting, then it is likely that your application will be declined. If you have proof of payment of either a judgment or a default listed, please give this documentation to your account manager at the start of your application process.

Yes! Of course. You may also apply jointly.

Yes! Of course. You may also apply jointly with such person who supports you.

Yes, but you will need to apply jointly with someone younger than you. This can be your partner, spouse or child.

Once you have placed your order and completed all requirements (Signed contract, Passed our credit check and paid the once off admin fee) we will then schedule your solar install date

All our installing teams work directly for the company. Once you have been approved a installation team will be allocated to your project. Your account manager will advise you, in advance, Which team will be installing your solar solution.

Depending on the size of the project, but generally maximum 2 to 3 days.

The installation team allocated to your project will communicate their process to you and try as best they can to minimize any disruption to your home. Please ensure that you communicate your needs to them in advance in order to make the process as quick and smooth as possible.

An inverter, a battery (or batteries) and solar panels. There will be additional custom components and accessories required depending on your home or business premises.

Yes, the inverters, batteries and panels are all under warranty. Below are some quick links to check the specific warranties on some of the trusted components we install. Sunsynk Deye JA Solar Trina Solar BSLBatt

You’ll need to notify the Versofy support team as soon as possible. If the defect is covered by the warranty, we will replace the defective component and claim under the warranty and install a replacement unit. If the defect has arisen due to a fault by you or negligence by you then you will likely be liable to pay for the damage caused to the system. If you have a Coretech CARE package you will be able to contact Coretech 24/7 to arrange a call out or ask any questions related to your system.

The optimization and effectiveness of the system comes down to your consumption behavior. The installer will discuss your system requirements with you during the needs analysis phase of the process. One of the main advantages of solar is that it is built in a modular fashion. Meaning that you are able to add both panels and storage (batteries) to your system in order to fit your requirements.

We are. You are responsible to perform general maintenance on the system for example ensuring the panels are not obstructed by buildings, structures, trees, hedges or that the place where the batteries and inverter is kept remains dry etc. If you need maintenance or monitoring on the system, then please contact the Coretech support team as soon as possible.